Open/clean facility we found the employees friendly and helpful. I hear the pool and hot tub were excellent and breakfast was available in the am..I though it was nice that the am server advised that if we ordered off the menu all cold items on buffet were included! I grabbed some delicious strawberries
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Anonymous
August 2023
As a business traveller from the UK, I ended up having to extend my stay an additional 12 nights due to having to isolate after contracting Covid. The staff could not have been more accommodating, helpful and friendly during this, all whilst ensuring safety for the other guests as well. They went the extra mile and made my unfortunate situation as comfortable as possible. Thank you so much to the entire team at Hilton Garden Inn Rochester. I will recommend you to everyone!
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Natalie
Januar 2022
The manager made it very special for my daughter's birthday by giving her a special gift of snacks and a card.
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Kimberly
Juni 2023
the location was exactly where we needed. my husband had a doctor's appointment and the office is about a mile from the hotel.
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Karen
November 2021
happy memories when daughter was a student at Fisher. comfortable pillows and bed. the best!
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Anonymous
Oktober 2022
Gina the restaurant staff was exceptionally pleasant and accommodating to my daughter’s special needs diet. Also the front desk attendants were quite personable and readily responded to my texts.
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Cheryl
August 2022
Good hotel option on a busy expressway exit but also very close to the Erie Canal Bike Trail. Enjoyed the spa and pool area. Also appreciated the complementary bottled water and chocolates for guests. Room was spacious and they were able to accommodate our request for late check out.
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Karen
Juli 2021
This is a very comfortable hotel just of the Erie Canal Trail. Its a great place for a stopover when cycling the trail
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Robin
September 2022
Perfect location for us. Short walk to restaurants and canal. Staff was so so friendly with all of our kids. Swimming options were pretty open and everything was very clean.
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Elizabeth
Mai 2021
Clean enough. Remote app driven check in actually worked.
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Paul
Juni 2021