Open/clean facility we found the employees friendly and helpful. I hear the pool and hot tub were excellent and breakfast was available in the am..I though it was nice that the am server advised that if we ordered off the menu all cold items on buffet were included! I grabbed some delicious strawberries
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Anonymous
серпень 2023 р.
As a business traveller from the UK, I ended up having to extend my stay an additional 12 nights due to having to isolate after contracting Covid. The staff could not have been more accommodating, helpful and friendly during this, all whilst ensuring safety for the other guests as well. They went the extra mile and made my unfortunate situation as comfortable as possible. Thank you so much to the entire team at Hilton Garden Inn Rochester. I will recommend you to everyone!
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Natalie
січень 2022 р.
The manager made it very special for my daughter's birthday by giving her a special gift of snacks and a card.
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Kimberly
червень 2023 р.
the location was exactly where we needed. my husband had a doctor's appointment and the office is about a mile from the hotel.
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Karen
листопад 2021 р.
happy memories when daughter was a student at Fisher. comfortable pillows and bed. the best!
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Anonymous
жовтень 2022 р.
Gina the restaurant staff was exceptionally pleasant and accommodating to my daughter’s special needs diet. Also the front desk attendants were quite personable and readily responded to my texts.
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Cheryl
серпень 2022 р.
Good hotel option on a busy expressway exit but also very close to the Erie Canal Bike Trail. Enjoyed the spa and pool area. Also appreciated the complementary bottled water and chocolates for guests. Room was spacious and they were able to accommodate our request for late check out.
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Karen
липень 2021 р.
This is a very comfortable hotel just of the Erie Canal Trail. Its a great place for a stopover when cycling the trail
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Robin
вересень 2022 р.
Perfect location for us. Short walk to restaurants and canal. Staff was so so friendly with all of our kids. Swimming options were pretty open and everything was very clean.
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Elizabeth
травень 2021 р.
Clean enough. Remote app driven check in actually worked.
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Paul
червень 2021 р.